W H A T O U R C L I E N T S S A Y
“Conversocial brought us order in the unstructured world of Social Media. It put our team in a position to respond, manage and monitor the conversations with our brand in an extremely efficient way. Furthermore, the real time analytics allow us to keep our finger on the pulse of client queries, helping to maintain a positive brand sentiment.”Charl NelHead Communications - Capitec Bank
“Our mission is to be the most customer-centric online shopping destination in South Africa. Conversocial allows us to do just that, by offering personalised support and service to individuals.”Tabitha Van der MerweSocial Media Manager - Takealot
“We’ve been using Zendesk for the past year to manage our queries across various channels with great success. The system is easy to use and the integrations have been very useful in adding functionality while helping us keep a central view of our customers.”Kirby GordonVP Sales and Distribution - FlySafair
“We used to struggle with engagement on Twitter but after using SocialFlow we have since seen a marked improvement – 20%-plus – relating to retweets and mentions. Additionally, with social media strategy being so data-driven, SocialFlow analytics, both real-time and historical, has and will continue to prove to be invaluable as we constantly plot the best way forward.”Bevan LakayCommunity Editor - News24
WhySatisfy know what it takes to improve business performance on social media.
We have tested and carefully selected from the best tools globally to create a suite of powerful, versatile and trusted technologies to grow and manage your business.
Serve your customer where they choose to engage.
Report: Social Insights Into The South African Insurance Industry
In this report we looked at the top 10 Insurance brands on Facebook in South Africa over the first quarter of 2017.