whysatisfy white logo

Your social media tech

search stops here.

One technology suite, crafted by experts and loved by social media execs.

W H A T   O U R   C L I E N T S   S A Y

“Conversocial brought us order in the unstructured world of Social Media. It put our team in a position to respond, manage and monitor the conversations with our brand in an extremely efficient way. Furthermore, the real time analytics allow us to keep our finger on the pulse of client queries, helping to maintain a positive brand sentiment.”

Charl NelHead Communications - Capitec Bank

“Our mission is to be the most customer-centric online shopping destination in South Africa. Conversocial allows us to do just that, by offering personalised support and service to individuals.”

Tabitha Van der MerweSocial Media Manager - Takealot

“We’ve been using Zendesk for the past year to manage our queries across various channels with great success. The system is easy to use and the integrations have been very useful in adding functionality while helping us keep a central view of our customers.”

Kirby GordonVP Sales and Distribution - FlySafair

“We used to struggle with engagement on Twitter but after using SocialFlow we have since seen a marked improvement – 20%-plus – relating to retweets and mentions. Additionally, with social media strategy being so data-driven, SocialFlow analytics, both real-time and historical, has and will continue to prove to be invaluable as we constantly plot the best way forward.”

Bevan LakayCommunity Editor - News24

WhySatisfy know what it takes to improve business performance on social media.

We have tested and carefully selected from the best tools globally to create a suite of powerful, versatile and trusted technologies to grow and manage your business.

What we Offer

Discover

Find new ideas and inspiration to create engaging content.

  • Power your campaigns
  • Discover relevant topics
  • Explore content trends
  • Fuel creative collaboration
unmetric logo white

Publish

Effective planning and publishing made simple.

  • Integrated Solution
  • Spreadsheet Free Planning
  • Easy Collaboration
  • Manage Approvals

Engage

Serve your customer where they choose to engage.

SOCIAL

  • Automated prioritization and workflow
  • 3rd party data sources
  • CRM integrations and customer profiling
  • In depth channel and agent analytics
conversocial logo dark

OMNI – CHANNEL

  • Centralize all your customer conversations
  • Branded self-service help centre
  • Hundreds of seamless custom integrations
  • Powerful analytics
zendesk logo dark

Analyse

Integrate social intelligence into your business with actionable insights on social data.

  • All Major Social Networks
  • Automated Reporting
  • Promoted Post Detection
  • Campaign Intelligence
  • Analyze your competition
unmetric logo white

Listen

Get deep insights into the public opinion on any topic from across the social web.

  • Marketing measurement
  • Competitor benchmarking
  • Influencer identification & outreach
  • Market Research
  • Reputation management
brandwatch logo dark
Report: Social Insights Into The South African Insurance Industry

In this report we looked at the top 10 Insurance brands on Facebook in South Africa over the first quarter of 2017.


Want to know more?
207 Lower Main Road, Observatory
info@whysatisfy.com
Paul +27 079 452 4489
Andrew + 27 074 360 0227