Monthly Archives

August 2014

zendesk blog
Zendesk
August 24, 2014

One Face of the Brand support: how retailers rise above the competition

by Jamey Austin originally posted on February 4, 2014 (replublished with permission from Zendesk) Today’s…
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socially devoted
August 24, 2014

Socially Devoted Q2: Facebook is the Platform for Social Customer Care

Our Q2 Socially Devoted numbers are in, and - surprise surprise - they show that…
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Conversocial
August 24, 2014

The Two Types of Social Media Engagement

The terms “customer engagement” and “social media engagement” have been hackneyed by software vendors, thought-leaders…
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