Monthly Archives

February 2015

February 27, 2015

Metrics for Social Success: Who’s Doing it Right in South Africa

by Andrew Felbert - Director and Co-Founder of WhySatisfy If you have them, you are content…
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Conversocial
February 27, 2015

Zendesk invite: How to achieve awesome customer service

Multichannel and the educated digital consumer have changed the service landscape forever. Yet, many organisations…
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Conversocial
February 23, 2015

Webinar – Who owns Social Customer Service? – From Politics to Collaboration

Sign up for the second of our 5 part series of webinars on social customer…
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Conversocial
February 18, 2015

THE INDUSTRIAL RESOLUTION – Introducing Conversocial CROWDS

by Joshua March – Originally posted on February 18th, 2015 (republished with permission from Conversocial) Businesses are constantly…
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Conversocial
February 17, 2015

Webinar – The Strategic and Operational Benefits of Social Customer Service – why it’s worth it

Sign up for the first of our brand new 5 part series of webinars on…
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Conversocial
February 16, 2015

Social media contact centers: What new teams, training and processes will be needed?

by Paul Johns - Originally posted on February 10th, 2015 (republished with permission from Conversocial) Social media is…
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