February 18, 2015
THE INDUSTRIAL RESOLUTION – Introducing Conversocial CROWDS
by Joshua March – Originally posted on February 18th, 2015 (republished with permission from Conversocial) Businesses are constantly…Read More
February 16, 2015
Social media contact centers: What new teams, training and processes will be needed?
by Paul Johns - Originally posted on February 10th, 2015 (republished with permission from Conversocial) Social media is…Read More