Category

Conversocial

Conversocial
April 10, 2015

Webinar – Getting Ready For Social Customer Service – The Key Tasks Before Launch

Sign up for the third of our 5 part series of webinars on social customer…
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Conversocial
February 27, 2015

Zendesk invite: How to achieve awesome customer service

Multichannel and the educated digital consumer have changed the service landscape forever. Yet, many organisations…
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Conversocial
February 23, 2015

Webinar – Who owns Social Customer Service? – From Politics to Collaboration

Sign up for the second of our 5 part series of webinars on social customer…
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Conversocial
February 18, 2015

THE INDUSTRIAL RESOLUTION – Introducing Conversocial CROWDS

by Joshua March – Originally posted on February 18th, 2015 (republished with permission from Conversocial) Businesses are constantly…
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Conversocial
February 17, 2015

Webinar – The Strategic and Operational Benefits of Social Customer Service – why it’s worth it

Sign up for the first of our brand new 5 part series of webinars on…
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Conversocial
February 16, 2015

Social media contact centers: What new teams, training and processes will be needed?

by Paul Johns - Originally posted on February 10th, 2015 (republished with permission from Conversocial) Social media is…
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Conversocial
January 29, 2015

Conversocial Named A Top Rated Enterprise Social Media Management Platform by TrustRadius

by Harry Rollason originally posted on January 28th, 2015 (republished with permission from Conversocial) NEW YORK…
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Conversocial
January 13, 2015

Resolve to Resolve More: Social Customer Service Resolutions for the New Year

by Harry Rollason originally posted on January 7th, 2015 (republished with permission from Conversocial) Looking back…
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Conversocial
December 12, 2014

The dangers of using traditional customer service software for social media

By Joshua March,  CEO and Co-founder of Conversocial Gartner talks about the contact center shifting…
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Conversocial
December 5, 2014

Webinar: Turn the Chaos into Conversations

Join us for our interactive webinar, featuring Food Lion and Argos, on Thursday December 11th at 11am EST/4pm…
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