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November 11, 2015

24 Statistics That Show Social Media is the Future of Customer Service

Origonal Blog Post by Mike Schneider - Growth, Ops, Biz Dev, etc @Conversocial Millions of people…
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November 10, 2015

Conversocial Powers Social Customer Care on Facebook Messenger

The social, mobile customer is evolving. With the removal of Twitter’s Direct Message character limit…
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October 8, 2015

Webtrekk Webinars: Data, Identity and Silos

Webtrekk Webinars: Data, Identity and Silos You have data. You have tons of data. Now…
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July 29, 2015

[Webcast] Build trust in an untrusting world: Tailor your support to build customer advocacy

Join and learn how to: Evolve organizational structures and processes to make sure you can…
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June 25, 2015

WEBINAR: The Performance Metrics Model: How to Optimise Your KPIs

Spencer Altman, Webtrekk’s Head of Business Consulting, will be exploring the following questions: "Are you…
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June 19, 2015

[Webcast] Stop selling, start caring: Build trust by efficiently serving your social customer

Adopting a Social First customer service strategy is no longer an option. It's business critical.…
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June 10, 2015

Social Customer Service Health Check

Conversocials mission is to help companies better serve their social customers. That's why we're offering…
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May 15, 2015

Your Social Customer Service Checklist – The Technology, Process and People Formula That Works

Sign up for the fourth of our 5 part series of webinars on social customer…
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March 19, 2015

Webinar Recording – Metrics for Social Success

https://www.youtube.com/watch?v=P74rWGkAINE In this webinar recording we learn how Distell have made use of their social…
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March 13, 2015

Social Media Metrics That Should Matter To You

By Paul Roberts Co-founder & Director of WhySatisfy Brain freeze, also known as an ice-cream…
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