Social Customer Service Health Check

Conversocials mission is to help companies better serve their social customers.

That’s why we’re offering you a free operational assessment — to show you how to do customer service the #SocialFirst way.

In order to provide the best assessment possible, we’ve prepared 19 questions to learn more about how you currently use social media for customer service at your organization. The questions should take you 5 minutes or less to complete.

Once completed:

  • We’ll send a customized report showing how you compare to industry standards and customer expectations within 30 minutes of your submission
  • One of our social customer service experts will evaluate what you’re doing right and what you could improve (and will get in touch to discuss specific recommendations).
Click Here To Get Started


WhySatisfy is dedicated to providing brands with the technology, training and support to take control of their digital interactions with customers. We believe that a brand’s responsibility to their customers is more than the one-way provision of a product or service. It is the fulfillment of their desires, expectations, needs or demands. This is why brands satisfy their customers. And this is why we exist.

Conversocial | Socialbakers | SocialFlow | WebTrekk | Zendesk