Adopting a Social First customer service strategy is no longer an option. It’s business critical.
Listen and learn best practices for:
- One-to-one resolution: How to achieve full issue resolution for every customer interaction
- Customer-driven decision making: Use what you hear, to impact business decisions
- The right infrastructure for seamless support: Break down internal silos for efficient social service
When: Thursday June 25th 4pm GMT: 11am EST
Social Media & Multi Channel Strategy, Direct Line Group
Social Media Quality Assurance Team Leader, Tesco
WhySatisfy is dedicated to providing brands with the technology, training and support to take control of their digital interactions with customers. We believe that a brand’s responsibility to their customers is more than the one-way provision of a product or service. It is the fulfillment of their desires, expectations, needs or demands. This is why brands satisfy their customers. And this is why we exist.