The Definitive Guide To Social Customer Service – 2015 Edition

Adopting a Social First customer service strategy is no longer optional – it’s business critical. 

In this 50 page guide, learn how to deliver social customer service as a standardized, scalable and ROI-positive operation. Read this practical and informative paper to:

  • Build your social customer service team.
  • Create social customer service processes.
  • Measure performance and impact.
  • Find out the future of Contact Center.

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