Report: The TEI of Conversocial

Finding up-to-date ROI data on social customer service can be difficult, so Conversocial teamed up with Forrester Consulting to create the first ever, comprehensive analysis on the ROI of social care.

Read the case study to learn:

  • New metrics for cost to serve on social vs phone support
  • What ROI to expect from a platform like Conversocial
  • How much incremental revenue you can drive with social care

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