W H A T O U R C L I E N T S S A Y
“Conversocial brought us order in the unstructured world of Social Media. It put our team in a position to respond, manage and monitor the conversations with our brand in an extremely efficient way. Furthermore, the real time analytics allow us to keep our finger on the pulse of client queries, helping to maintain a positive brand sentiment.”Charl NelHead Communications - Capitec Bank
“Our mission is to be the most customer-centric online shopping destination in South Africa. Conversocial allows us to do just that, by offering personalised support and service to individuals.”Tabitha Van der MerweSocial Media Manager - Takealot
“”Kirby GordonVP Sales and Distribution - FlySafair
“We used to struggle with engagement on Twitter but after using SocialFlow we have since seen a marked improvement – 20%-plus – relating to retweets and mentions. Additionally, with social media strategy being so data-driven, SocialFlow analytics, both real-time and historical, has and will continue to prove to be invaluable as we constantly plot the best way forward.”Bevan LakayCommunity Editor - News24
WhySatisfy know what it takes to improve business performance on social media.
We have tested and carefully selected from the best tools globally to create a suite of powerful, versatile and trusted technologies to grow and manage your business.
Find new ideas and inspiration to create engaging content.
- Power your campaigns
- Discover relevant topics
- Explore content trends
- Fuel creative collaboration
Effective planning and publishing made simple.
- Integrated Solution
- Spreadsheet Free Planning
- Easy Collaboration
- Manage Approvals
Serve your customer where they choose to engage.
- Automated prioritization and workflow
- 3rd party data sources
- CRM integrations and customer profiling
- In depth channel and agent analytics
OMNI – CHANNEL
- Centralize all your customer conversations
- Branded self-service help centre
- Hundreds of seamless custom integrations
- Powerful analytics
Integrate social intelligence into your business with actionable insights on social data.
- All Major Social Networks
- Automated Reporting
- Promoted Post Detection
- Campaign Intelligence
- Analyze your competition
Get deep insights into the public opinion on any topic from across the social web.
- Marketing measurement
- Competitor benchmarking
- Influencer identification & outreach
- Market Research
- Reputation management
The Definitive Guide To Social, Digital Customer Service - Volume 5
Read the guide and learn how to overcome common social customer care challenges to become a paradigm of effortless, in-the-moment social customer service, at scale..