Last updated: 12/01/2026
1. Introduction
WhySatisfy (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, and protect personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
By using this website, you agree to the terms of this policy.
2. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name and surname
- Email address
- Contact number
- Company name
- Any information submitted through contact forms, demo requests, or email communication
We only collect information that is necessary to engage with you and provide our services.
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and demo requests
- Provide information about our products and services
- Communicate with you regarding our offerings
- Improve our website, services, and customer experience
We do not sell, rent, or trade your personal information.
4. Protection of Personal Information
We take reasonable technical and organisational measures to safeguard your personal information against loss, misuse, unauthorised access, disclosure, or destruction.
5. Sharing of Information
Your information may be shared with trusted third-party service providers who assist us in operating our website or delivering services (such as analytics or customer engagement platforms). These parties are required to protect your information and use it only for the purposes for which it was shared.
6. Your Rights
In accordance with POPIA, you have the right to:
- Request access to your personal information
- Request correction or deletion of your personal information
- Object to the processing of your personal information
Requests can be made using the contact details below.
7. Cookies
WhySatisfy uses cookies to enhance website functionality, analyse site usage, and improve user experience.
Cookies are small text files stored on your device. You may disable cookies via your browser settings; however, this may impact certain website features.
By continuing to use this website, you consent to our use of cookies.
8. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any updates will be posted on this page with a revised date.
9. Contact Details
If you have any questions about this policy or how your personal information is handled, please contact:
WhySatisfy
Email: info@whysatisfy.com